A service of excellence dedicated to professional hairstylists
Professional scissors are precision tools that enhance the creativity and dedication of hairstylists and barbers on a daily basis. Therefore, they periodically require a small servicing which optimizes sharpness and performance.
Each scissor is diverse per function, design and cutting angle, in fact, they require specific interventions for each feature. Each blade has a different edge, and the service is performed in accordance with this specific characteristic. It is a manual task of precision and knowledge, which not everyone can do.
At LEADER we have the experience, the resources, and the most skilled craftsmen to assure you a meticulous and precise service. For this we have developed a rapid personalized system including pick-up, servicing and delivery for all LEADER models and the main brands on the market.
We take care of everything!
You won’t have to worry about a thing, we will take care of everything. Once we schedule a date and time for pick-up, our courier will collect the scissors to be sharpened at the address indicated in the instructions.
All we ask is for you to carefully prepare the scissors in a protective package, so they will not be damaged during shipment. In addition, please include a note with your information: full name, address and telephone number.
From the pick-up date, we guarantee service and delivery within a maximum of 10 working days. As soon as the scissors are ready, they will be shipped and delivered by our selected courier. Each scissor will be placed in a protective packaging, which can be reused for the next sharpening service.
Scissor revision and inspection
The first phase of our check-up service includes an accurate visive and manual inspection of the scissor to verify the compliance to our standards. During this phase we fill out a brief report regarding the defects detected upon arrival (this may also be requested by the client).
Generally, many defects can be avoided as they are provoked by a hasty or inaccurate use of the scissors. We always recommend that our customers pay particular attention to the care and maintenance of the scissors to best preserve them.
Professional scissor sharpening service
It is a task which only a few specialized craftsmen can do. For example, the more acute cutting angles are still done entirely by hand. The first step is performed on the entire blade with the use of very thin grain horizontal diamond mole and is followed by the inspection of the blade on a precision comparator. The actual sharpening is performed by utilizing a diamond finish belt: in this phase all the defects present on the blade’s edge are eliminated. The next phase entails the polishing on a cowhide mole and then the first cutting test. Finally, prior to the polishing, we regulate and register the tips to obtain a precise closure of the scissors.
Balance, alignment and registration
We often repeat that the best way to value a pair of LEADER scissors is to hold it in your hand. We take great pride in the sensation of perfect balance and manageability that it transmits. Inspired by this ideal, we work meticulously to restore the original precision of your scissors. After the sharpening service, the scissor is then inspected to ensure the correct function of the screw and the regulation of the bolt to make sure that the movement of the blades is perfectly smooth. On average, a professional hairstylist opens and closes a pair of scissors 12,000 times (twelve thousand!) per day. Fluidity is the basis for the best ergonomic use, it helps prevent cramps, irritation and renders the cutting process as comfortable and precise as possible.
At the end of each sharpening service, we discreetly laser engrave the date of the service: an important detail which allows both the customer and LEADER to keep track of the most recent service. The final stage of this service requires one last test: the cutting test. Only one of our experts can confirm that the refurbished scissor has passed inspection and is ready for delivery. A scissor that has sharp blades is more durable and will continue to give great results.
Repair and substitution service
At times the scissors we receive present defects that may compromise safety, making them impossible to sharpen. For the repair or substitution of LEADER scissors, our service can fulfill most requests, refurbishing your scissor to its original state. Should you have any doubts regarding the nature of the defect detected on your scissors, you may send us an image and we will be able to provide you with an answer regarding the feasibility of the repair. For scissors of other brands, our service cannot provide original spare parts.
Take a picture of the scissor with your smartphone and sent it to this email address: email@example.com We will respond as soon as possible.Contact us